Navigating conflict is an essential skill for every leader. In this practical course, Jennifer Marie Eggert, MS, CCC-SLP, C/NDT, guides you through effective strategies to transform challenging interactions into constructive conversations.
You’ll learn how to approach difficult discussions with clarity, empathy, and confidence. Explore the roots of workplace conflict, uncover the cognitive shortcuts that can lead to misunderstanding, and discover actionable tools to manage strong emotions and foster mutual understanding.
Whether you're working with a team or leading clinical services, this course will help you respond to conflict with greater intention and insight.
You’ll learn how to approach difficult discussions with clarity, empathy, and confidence. Explore the roots of workplace conflict, uncover the cognitive shortcuts that can lead to misunderstanding, and discover actionable tools to manage strong emotions and foster mutual understanding.
Whether you're working with a team or leading clinical services, this course will help you respond to conflict with greater intention and insight.