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This course will provide an overview of how to understand and identify the various types of medical errors in the clinical setting, to include a review of vulnerable populations, risk factors, and prevention strategies for medical errors, as well as reportable sentinel events, root cause analysis, and an understanding of medical error reporting requirements.
By the end of this course, participants will be able to:
MA, CCC-SLP, FNAP, CDP, RAC- CT, CADDCT
Lisa Milliken has served as a practitioner, regional manager, vice president, consultant, compliance director, and education specialist. She has lectured at the state and national levels with over 400 professional continued education courses on topics of importance to healthcare professionals. She is also a Certified Alzheimer's Disease and Dementia Care Trainer and has mentored team members nationwide in senior retirement communities on clinical programming for the past 30 years. She is the Director of Research and Program Development for Regency Integrated Health Therapy Consulting. She is also the senior SLP supervisor/consultant for Brite Success and is the owner of Milliken Healthcare Consulting, where she teaches conferences across the country. Lisa is a member of the American Speech-Language-Hearing Association, where she serves as a state advocate for Medicare Policy for Texas, is president-elect of the Texas Speech-Language and Hearing Association (TSHA), and is a distinguished fellow of public policy for the National Academies of Practice. She is also a board member of the Kingwood-Humble Aggie Mom club and lives in Houston, Texas.
ASHA CE Provider approval and use of the Brand Block does not imply endorsement of course content, specific products or clinical procedures.
| Timeline |
|---|
| 5 min: Introduction - Definition of medical errors and sentinel events; with facts on the prevalence of such errors in the US |
| 15 min: Identifying employee-related factors, vulnerable populations at risk and how fear of such risks can affect client outcomes |
| 15 min: The root cause analysis process |
| 20 min: An overview of the most significant types of medical errors in healthcare |
| 15 min: How medical errors relate to our rules of ethics |
| 15 min: The clinical team’s role in preventing medical errors |
| 10 min: Examples of medical errors in our therapy world of OT/PT/SLP |
| 10 min: Best practices can we incorporate to work in a “Culture of Safety” |
| 5 min: Recommended policies to report errors |
| 10 min: Specific areas where SLPs could be proactive to |
| Financial | Lisa Milliken is the Director of Research and Program Development for Regency IHS. She receives an honorarium from SpeechTherapyPD.com for her podcast appearance. |
| Nonfinancial | Lisa is a speaker for other organizations, including Summit Professional Education, Colibri, MedBridge, and other live conferences for state and regional associations and organizations. |
MA, CCC-SLP, FNAP, CDP, RAC- CT, CADDCT